InGenius has been in business, and continuously profitable, since 1986.
InGenius Software’s focus is 100% on CTI. We have an excellent reputation for quality products and ongoing, strong customer service. Our many references will attest to our knowledge, experience, longevity and dedication to high quality products and service.
Management and Team Structure
CEO: Dale Gantous
Founder / CTO: Rich Loen
VP Engineering and Chief Architect, ICE: Stefan Scherer
VP Business Development: Brian Jensen
Senior Manager, Channel and Direct Sales: Jeff Knight
Product Marketing Manager: Sarah Ormon
Here is a brief history of InGenius:
|1986|| InGenius founded by Rich Loen, Founder/CTO.
|1993|| Rich joined by Dale Gantous as CEO.
|1994|| Became Preferred Supplier to Large High-Tech Clients
|1997|| Gained Standing Offers with Canadian Federal Government
|1998|| Built Software division
|1999|| Built Operations division
|2003|| Focus on IP Telephony
|2006|| Launched Unified Communications Software Product Line – InGenius Connector
|2011|| InGenius focuses entirely on CRM – VoIP integration due to strong market response to our software applications.
|2011 – 2012|| InGenius becomes Salesforce.com Partner.
InGenius becomes Cisco Developer Network Partner, and builds out Cisco on-premise Lab.
InGenius becomes ISV Partner of Microsoft Dynamics CRM.
|2012|| InGenius is first vendor world-wide to sign up as Salesforce Dreamforce 2012 Exhibitor.
InGenius launches InGenius Connector Enterprise for Salesforce Open CTI, for large enterprises and call centers, at Dreamforce 2012.
|2013|| InGenius builds support for Cisco, Avaya, Mitel, Asterisk and Broadsoft telephony platforms in ICE.
InGenius builds support for Microsoft Dynamics CRM in ICE.
InGenius adds Agent functionality to ICE for both Cisco and Avaya platforms.